- Log In/Create Account: Add your item to the cart and enter your pet’s and vet’s info. Select "Contact My Vet" if needed.
- Checkout Info Needed:
- Pet’s name, species, date of birth, gender
- Allergies and current medications
- Vet’s name, fax number, and phone number
- Prescription Submission:
- By Fax: Vet can fax to 844-334-5653.
- If reordering, have them reference your order number.
- By Phone:
- Vet can call 800-934-9398 or 402-463-2090.
- By Mail:
- Send original prescription (no copies) to: Heartland Veterinary Pharmacy
401 W 33rd Street
Hastings, NE 68901
- Send original prescription (no copies) to: Heartland Veterinary Pharmacy
- By Fax: Vet can fax to 844-334-5653.
- No email prescriptions accepted.
- Prescriptions are valid for one year or until filled.
- Changes require a new prescription from your vet.
- You must be 18+ to order prescription medications.
- We can't ship prescriptions outside the U.S.
- Prescription items are not returnable.
8:00 AM - 4:00 PM CST, M-F
For questions, call 800-934-9398
In emergencies, contact your local veterinarian immediately.
Disposal of Unused Medications:
Follow FDA guidelines for safe disposal. For more info, check here.
